I received a Gray color unit instead of the Graphite one. It’s still new, so I’m not too upset, but would like the Graphite one more. Curious if this happened to anyone else?
This is the color scheme I received
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Sorry about that. I’ve asked the team about it.
Please reach out to Woot! Customer Service. Allow 24-48h for a response.
From a browser: http://account.woot.com/support
In the Woot! App, choose Account from the bottom navigation and then Support.
Yes. Wrong product delivered: Pale Gray (920-010473). Escalated and awaiting resolution. As this isn’t a one-off, I’d expect Woot to reconsider their relationship with “Betco Sales Corp.”
Woot sent a replacement. Same wrong color as the first time.
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