This item just arrived, and I opened the package. One item was exactly as I ordered, but the other package was empty. I’ve never experienced this before! What should I do?
Hello. Sorry about that. Make sure you reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
Yes I sent them a e-mail Thank you. I was just confused by the empty package That was a first.