I received a completely empty box and can see now in my UPS tracking the package weight was far below the laptop’s weight by itself, showing they shipped me an empty box. All that was in the MSI box was a yellow return slip to MSI. Contacted woot with no reply yet and unsure what to do. Can anyone please help? @ThunderThighs
This was a lot of money (Over 2k) for me and now I can’t even buy another computer for work until I get my money back or a replacement.
This was my experience after saving for a year; can anyone please help?
Hi there. Sorry about this. I’m asking CS about it but won’t hear back until tomorrow.
Likely they’ve already answered you. Their email will go to the email address on your Woot! account, not your Amazon Prime email if used/different. Also be sure to check spam/junk folders.
Thank you for responding! I haven’t heard back yet, but I will follow up on this forum once I do
Refund was initiated; thank you! Been on woot for over 10 years and this is the first time something like this has happened.