Buyer Beware:
The listing states clearly “NETGEAR Nighthawk CM3000 DOCSIS 3.1 Mid/high-Split Cable Modem (Certified Refurbished).” What I received was NOT SEALED as an originally issued “Certified Refurbished.” It was opened by someone else, used, and then returned. I paid over $200 for a Certified Refurbished modem that technically WAS Certified Refurbished, but now, as a returned item, is no longer a Certified Refurbished modem. Was it returned because they didn’t like it, was it defective, or who knows why? Point being, it was only $100 more for a NEW, NON-REFURBISHED item. So this feels like a bait and switch. There was no mention that it could be a returned open-box Certified Refurbished modem, because THAT would not be worth over $200.
Its value would be gauged like this: NEW>REFURBISHED>USED>USED REFURBISHED.
Make sure you contact customer service. They’ll have some options for you. Here’s the blurb.
Please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.).