error
Blank space after “IN THE BOX:”
Unless there’s more than 3-4 tubes the price is easily more than double cost of similar products in this category…
Updated.
Neutrogena Clear Pore 2 in 1 Facial Cleanser/Face Mask with Kaolin & Bentonite Clay & 3.5% Benzoyl Peroxide Acne Treatment Medication, Daily Face Wash & Shine Control Clay Mask, 4.2 Fl Oz (Pack of 4)
I just had my order delivered and there was only 1 tube??
Please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
(Please note: I don’t work for Woot, I just volunteer to help out here on the forums.)
Curse Amazon associates and their weird desire to break multipacks.
Same issue! I received one single mask, not the four pack I paid for as advertised.
So I keep getting the same response from customer service “ we dont see any thing in the description saying pack of 4” am I the one taking crazy pills?
Link them to the sale and tell them to look at the last words on the title. If no luck, I’ll reach out.
I had the same issue as well. They offered a refund for me but I was so sad.
Yup, same here too, I just opened my box and saw only one facial cleaner. This happened to me for a box of Clif energy chews as well. Rather than sending me a box of 12, they only sent me one. Had to contact customer service to get a refund.
I ended up doing that twice. With no luck. Both reps said they see no indication of a 4 pack in the product description. I’m going to initiate the refund process
I found out the hard way the CS reps won’t click a link, even if it’s for the company they’re working for.
You might try replying with a picture like this. You can attach pictures to a reply email. They will look at those even if they won’t click a link.
(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)
Oki doki. I’ll shoot a note to CS.