Ordered 2 PROBLEMS seems norm with woot.
Have used countertop induction off and on
Have duxtop that have used extensively though hidden somewhere in storage.
Comes in brown box, have seen nuwave flex never seen in other than a descriptive picture box as one would see products on a store shelf.
1st tried clicking start, which is supposed to default to. 375 and actually start just beeped and flashed lights then nothing same went for hitting medium high, high and max sear
Low med low and med all displayed temp and hitting Start, they started.
After several attempts and looking for user manual, now the start, med high high and max sear all say sear
Also the surface of display had some wrinkles where it was bubbled and very noticeable at edges where moisture could easily penetrate.
Got out second one and appears to function normally.
Hello. Sorry for the problem with the one unit. Reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 48-72h for them to respond.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
Like so
And paying to a ton to ship back something listed as new that was not, something damaged or defective, or wrong item etc is not valid.
1st tried of 2 is missing some contents as well
Left what was in defective, no manual and right what was in 2nd
The self return with ship label provided
DOES NOT WORK
that I can see?
You have to email. And you wait 1day to five or more for a response.
And they demand you pay for return shipping and believe imply insurance needed to.
Neither is ok
Yeah, it’s under $30 so probably doesn’t work.
As posted
NO ORDERS ELIGIBLE FOR RETURN
I have orders with no hazmat (battery or other) items that are over $50 by themselves within 20 days so that IS NOT THE ISSUE.
That has not been the issue for at least several months and would presume more.
I am also still having major issues with CS on the $1300 canyon ebike that is missing parts among other issues and seems at minimum to have been a customer return and at maximum a refurbished. They have been completely ignoring the specifics lately and, for example it’s been six days since I sent last message with request for a supervisor/ elevation and have heard nothing.
Ahhhhhhhhhhhhhhh, that error. Sorry. Read to fast. I think we know the issue for this. Let me get with the devs.