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$500 for a refurb?!? Buyer beware. I love ya woot!, you know I do but so many people have had problems with Onkyo (HDMI boards specifically) that anyone looking to buy needs to do some interwebs sleuthing first.
Google “Onkyo problems” and sit back and enjoy.
“Yeah, but don’t other brands have problems too?” I’ve owned three receivers in my adult life - a Pioneer (still working perfectly 20 years later now OUTSIDE on my deck), an Onkyo (died in warranty then again out of warranty) and a Denon (still working perfectly as my main receiver).
Discuss…
Like commenters have already said, if you buy an Onkyo you’re buying yourself a headache. OnkyoUSA will be here soon pinky swearing that they’ve cleaned up their act, but if they spent half as much on quality control as they did on posting “nu-uh” on the internet they’d stop having such terrible quality issues!
I’ve had three Onkyo receivers. All 3 exhibited problems of bad manufacturing. I want to be very clear here: “BAD MANUFACTURING.” This is not a customer service issue, or a firmware issue, or a compatibility issue. These devices are put together incorrectly. I finally took mine to a lab, took it apart, and replaced the capacitors myself to get it to stop turning off at high volumes.
When a customer is only satisfied after they’ve taken the device apart and replaced the faulty components themselves, you should probably avoid. ESPECIALLY at $500 for a used unit.
I’m a little surprised to see the above two comments about Onkyo problems.
I bought an Onkyo HTIB some years ago (8?) and have been pleased with everything, from performance to lifespan - and it gets used every day (and the receiver is never off).
My biggest issue with my unit is the number of HDMI inputs is limited (it has two) - I’ve simply outgrown it.
The thing that annoys me about Onkyo is that they don’t sell an inexpensive blu-ray player - I just don’t think blu-ray players need to be $500 - and of course we try to match brands so we can cut down on remotes when possible.
If they had a receiver/blu-ray combo with one remote at a decent price, I’d probably grab it.
New thought: Does anyone know if there’s a brand selling a receiver/blu-ray player combo with a single bluetooth remote? That’s suddenly what I want.
Chiming in here with another dead Onkyo receiver. I have a cheap Sony receiver that is 15 years old, never had a single issue with it. The Onkyo didn’t make it past 3 years.
These receivers are fantastic when they work, but don’t expect it to be reliable.
(A) You’ve clearly never clicked “comments” on an onkyo deal because at least one of us is in the top 3 comments every time. Onkyo makes lifetime enemies out of customers.
(B) See if your devices support HDMI Link. I have an epson projector and it’s remote controls the PS4 directly through HDMI Link. I can use the epson branded IR remote to navigate netflix on the PS4 (I could also use the PS4 controller, remote, or app obviously) and the signal goes Epson->Onkyo->Sony, no reason to match brands.
I don’t know of any BT remote driven blue-ray set-top-boxes which aren’t also gaming consoles.
FWIW and YMMV, I bought a refurbed Onkyo TX-NR626 from woot back in may 2014. I have not yet had any troubles with the HDMI board or any of the input/output configurations I have in place. It was a nice upgrade from an older Sony that did not offer any network capabilities.
I have the same unit from woot with no issues. I have 4 HDMI devices connected with no issues. The unit pushesy jbl control series just fine. Haters gonna hate
It was time for an upgrade to go with the Samsung 65". My txnr 616 has performed admirably, but I’m looking forward to the new capabilities on the 747… was in the process of trading in my 616 w Onkyo for a 747 (@ $440, plus shipping, and 2 weeks without tunes) so this sale hit perfectly. For a few dollars more, I get to keep the 616 and get to keep rockin’ till I get the 747. Brand new to Woot, so let’s hope it all works out !! (this’ll be my 2nd Onkyo…fingers crossed!)
I swear, as many times as I see Onkyo “factory reconditioned” receivers they must have a factory that produces nothing but factory reconditioned as a product line.
For those of you with Onkyo receivers not having HDMI/network problems yet you may want to hold on to this link - http://repair.onkyousa.com/na
The models that have bad HDMI boards are under warranty for that particular problem until December 31, 2018. (Well the models they’re admitting to at least.)
Bought mine in 2009 and just had the board fail a few weeks ago. Onkyo acknowledged the problem (in 2014) and are trying hard to win back their customers.
They send you shipping supplies and a prepaid shipping label for the repair. They fix it for free and then pay to ship it back to you. I just packed my TX-NR807 up today. Haven’t decided if I’m going to hold on to it once I get it back. I’ve been happy with it but I think it’s time to retire this one as my primary receiver.
Here’s a link to Onkyo’s apology and how to go about checking if you’re eligible for a free repair. http://www.onkyousa.com/Support/service_info.php#
Oh, and that HDMI board issue is probably why there are so many refurbished units out there. You can either get it repaired or you send the receiver in for $$ toward a new Onkyo receiver. Onkyo pays the shipping in that case too.
Look at the rest of the posts, Onkyo products have an enormous failure rate (compared to other home electronics brands) and Onkyo has warrantied faulty boards for 5+ years past the original warranty date because there are so many failures. Obviously all these badly-manufactured units have to go SOMEWHERE, and they’re not going in the trash where they belong. They go to woot. Once a week forever, the old broken Onkyos that didn’t last 4 months with us are being resold back to us, “reconditioned” by the same people who put them together wrong in the first place. Pass.
I would consider having the receiver about 6-7 years without failure a pretty decent run. In an audio receiver I would want to run the gear longer, there wouldnt be enough change in amplification tech to warrant upgrading. But video is changing so rapidly that 5 years puts a lot of changes out there an older receiver just cannot deal with. I dont advocate buying every new model, but I would be looking to upgrade video receivers earlier than 6-7 years. That said, I have a 10 year old receiver still running in a bedroom, but it cannot handle half of what the new stuff runs.
Oh I’m not complaining. I’d expect a receiver to last 5-10 years so I got a decent run out of it. However I’ve had a fan running to circulate air since day one. I did my research and knew the board failures were due to excess heat and took precautions. Others who didn’t likely had receivers that failed much sooner.
Not everyone can afford a $500-800+ item every couple of years to keep up with the bleeding edge. I put the info out there for those who may need it whether their receiver is 7 years old or one of the newer models.
For those that are interested in the information, Onkyo is saying the problem is known to plague models from 2008 through 2012. (According to the forums some current ones still have the problem however I’m just referencing what Onkyo released on their website.)
I’m actually quite impressed that Onkyo is taking responsibility and going through such lengths to remedy the situation. Hopefully with this repair it’ll last as a backup unit for a few more years.