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I got one of these last time, but it was missing the door to the lid, so pup treats it more like a food bowl.
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Hi there. I hope you reached out to customer service!
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My neighbor is a dog triner & uses things like these to slow the rate of "woof"ing food quickly.
They do help.
I was gonna try to 3d print my own, but that’s a WAY better idea, thanks! w00t CS is always good