Has anyone else had trouble with their pelonis pedastal fan not being able to be put together? The black round piece that goes on the fan blades to hold them in place in the back it’s already on the rod and will not come off so it’s impossible to put together. I called customer service they said they’re closed but it’s only 4:00Anyone have any of the same problem or suggestions? Thank you Cheryl
Hi there. I found this.
If you don’t figure it out, reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
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