Pooor customer service

There is not away to contact with customer service,
Thats sucks!!

You gotta chat with Them, When I 1st tried To Return an Item I Never Received It was A Little DifFiculty figuring Out Where To Go but You Kinda Just gotta click around Until It says email / Send message To Support.

Then You can Just Respond Back To The customer Surface agents’ email When They Reach Out.

They Were Really nice. They refunded me my money but also gave me A coupon for The inconvenience As Well.
I hold Them To The Same standard / professionalism As Amazon Prime customer Support Which Is also Fantastic.

Please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).

Please allow 24-48h for them to respond.

Browser: Use the Woot! Customer Service form.

Woot! App: Choose Account from the bottom navigation and then Support.

Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.

Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.

(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)

2 Likes

Did you even look?

Desktop, link at the bottom of the page.
SmartSelect_20231011_084657_Samsung Internet

Mobile browser, link under account.

App, link under account.

1 Like

Thank you, I called hundreds times, nobody anwswer.

Then reach out via the support form. They’ll get back to you as soon as they can.

2 Likes

Happy Birthday!

Happy Birthday GIF

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