Hi there.
I was wondering if there’s a better method for me to request a return of a MacBook Pro I purchased a couple of weeks ago. I reached out to support@woot.com and haven’t heard anything back yet. It’s been a few days. I know they may be backed up because of the holiday time but also want to know if there’s a better way of reaching the team. I don’t want to miss the return window.
Thanks.
The best way is to use the support form. If you email directly, you just email from the email address on your Woot account.
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.