One wonders whether the normal RIDGID Lifetime Service Agreement is available for registering this tool within 90 days?
The base 3-year warranty appears to be intact.
All of ridgid’s heat products (heater and heat gun) are only covered by the 3 year warranty, and not the LSA.
What does it mean by tool only? What is missing?
It needs a battery
No butane as shown in one of the pictures as well as no battery.
And no charger.
If you don’t own any of those already, figure over $100 to get this working. HD has a battery/charger combo for 99, plus the cost of butane.
Even if the LSA was available for this product, Ridgid only offers the LSA when purchased from authorized sellers, which is, if I remember correctly, direct from their website, or Home Depot (that’s it).
Are you sure about this? Just looking at a handful of the (tons of) Ridgid tools available via the Ridgid Store on the Mothership show them as covered by the LSA. Unless all of those listings are bogus, which I doubt since they are linked via their “store” there.
Was curious, too, and looked up terms of LSA on the Ridgid site:
It explicitly says “Note: The RIDGID Lifetime Service Agreement is only available for eligible RIDGID tools purchased at THE HOME DEPOT.”
I’ve read enough complaints about jumping through hoops to even sign up for the LSA that I went with Ryobi’s (same manufacturer) cheaper tools through Home Depot, figuring I’ll self-insure and just buy the upgraded versions on anything that breaks after warranty.
The LSA registration process itself is very straightforward - punch in the details like the date and serial numbers and they generally already have the sales data thru a backend process. They also encourage you to upload the receipt for reference.
But I concur, about every other tool, you have to follow up on their registration page to get them to officially approve the LSA. It isn’t hard to do since they have dialog system on the page, but still, frustrating to have to follow up.
Note, however, even tho it is the same manufacturer, every time I’ve compared the Ryobi and RIDGID tools, I’ve found the RIDGIDs to be noticeably more substantial and with more favorable reviews.
It is also excellent that the LSA applies even to batteries if those batteries come in a kit. 4 of my 6 batteries have the LSA on them and I’ve marked them so.
On Home Depot’s product page, one of the Q&As is answered by RIDGID, stating this tool is not eligible for the LSA. This in spite of the LSA promo being plastered all over this tool’s product page.