Ring Spotlight Cam Battery HD Security Camera (New, Damaged Packaging)

Ring Spotlight Cam Battery HD Security Camera (New, Damaged Packaging)

I can’t get the power adapter that comes from the solar panel to connect to the back of the camera. I was told that “firm pressure” was needed, but what I’m experiencing goes far beyond that. It just won’t go in. Anyone else having this issue?

Hi there. You’re using the barrel plug adapter?
It looks like it should fit?
Barrel misshapped?
Something in the plug on the camera?

I don’t recall having to use excessive force to get it plugged in but it is a snug fit for weather protection.

Yes, the barrel plug adapter. It does look like it should fit. The barrel is not misshapen. I suppose there could be something in the plug on the camera. I’ll need to take it down to investigate that. Thanks.

1 Like

FWIW, I do recall that I connected it before I put it up. Might be worth trying it that way.