Hey all. Disappointingly, this model does not have the coaster brake as advertised in the description. Unfortunately found that out after putting together and showing my child. Looks nice but bought it because it said it had both hand brake and coaster. should have done more research instead of trusting woot.
Drat. I’m sorry. Please reach out to Woot! Customer Service for some options. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
Thanks