I had the opposite experience. Purchased an S5 S&D about a year ago. Screen was scratched all to hell, like the previous owner kept it in their pocket with a handful of gravel. As well as one corner of the screen glass was peeling up from the digitizer. We needed a phone and didn’t want to deal with the hassle of a return so we kept it. Apparently good ones are out there, but never again will I take a chance on one of woot’s scratch and dent phones. Good luck to anyone that purchases a sight unseen S&D from woot, hope yours is one of the decent ones.