I am furious. This thing comes installed with Samsung Knox Manage, which means its operation is controlled by someone else and I cannot even set it up without “the City of Brookline” issuing me some sort of credentials.
Sorry for the issue. That shouldn’t have been the case.
If you haven’t yet, please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS, not Woot.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
(Please note: I don’t work for Woot, I just volunteer to help out here on the forums.)
Thanks for the feedback. My spouse did the actual purchase, so I’ll ask her to contact Woot! in the morning using her account.