This is more of a customer service thing, but they’ve been very unhelpful so far, so I’m trying to see the best way to handle this. I ordered this tablet (the 128gb). I got shipped a refurbished a8 (32gb), which I can buy on Amazon for $130. I was told the s8 wasn’t in stock, but this listing proves it obviously is. I was offered a full refund (which I do not want - I want my tablet that is listed here) or a partial refund that would have me pay $228 to keep the a8, which is absolutely unreasonable seeing the $100 difference if I bought it elsewhere. What’s the best way to get this tablet shipped to me ASAP?
Hello. I’m chatting with customer service. They should be reaching out to you soonish.
Thank you so much! It seems like a fairly easy fix seeing the big screw up. I appreciate the help in moving things along!