I ordered a 65 inch 8k television and I received a 4K television instead which cost half the price. I have sent emails and I’m waiting for them to pick this tv up. I have not opened it and I don’t want it. It’s was supposed to be a Christmas gift. What a shame the box says QN85C not qn900A that I ordered
Hi there. This sale was for the QN85 as shown in the title. It’s this one.
If you’re unhappy with hit, please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
My order number has the correct item I purchased so I don’t know what you are talking about stop trying to cover up I’m not stupid I know exactly what I ordered and I know what I received do I need to send a receipt
Please explain this since you are trying to cover up the deception
[TT: Blurred your name & tracking number]
Ah, you didn’t order the one here (where you’re posting). You ordered this one:
I’m going to move the conversation over there.
Also, not deceiving. You said QN900, this is not that. And you posted on the QN85 thread. I was confused.
Regardless, CS will help you out.
I ordered a QN800A like I said and like it shows but I received a QN85 do you want me to take a picture of the box because on the box it says QN85. Is it a QN800A in the wrong box because I didn’t open it but according to the box and the serial number on it it says QN85 which is a 4K not a 8k. Do you want a picture of the label of the box?
Again do you think the right tv is in the wrong box because this is what I received and clearly not what I ordered
Either way, you need to contact customer service as noted above. This is a public forum and customer service doesn’t monitor them.
(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)
I returned the tv two Mondays ago and I am still waiting for my refund