
I got box 2of2 but no box 1of2. So I have a jumping pad and enclosure, but only half of the poles, no springs, and no pad. This might be the most expensive and disappointing box of crap ever. ![]()
Oh Amazon!1
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1 Trademark Pending2
2 Not really
Sorry. Someone is gonna be upset about getting just the other box. Reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
Same happen with me I’m getting box 2 and no box 1 they just email me today now my kids gonna get there feelings hurt they where excited ![]()
Same happened here. I got box 2of 2 but not the first one. I emailed and they responded by saying they don’t have the first box and that they will refund and I can keep box 2 of 2 lol. What the heck Ima do with half a trampoline lol.
Same here! Someone has to have box 1 of 2 out there!
After googling it, this has been an ongoing issue for Amazon as far back as 8 yrs. It would be nice if there was a way to pair up the mismatches. Amazon even used to have a product on there that was box 1 only.
Nothing like Woot blaming everyone but themselves everytime something goes wrong. ![]()
Did anyone actually end up getting the product? Told my buddy to buy this since his kids loved the 12 foot version I have. He said he won’t buy from Woot after they screwed up the last few orders I told him to buy lmao. Can’t blame him as he appears to have learned his lesson.
Woot actually does a pretty good job of owning up to it even though Amazon is the one that handles most of it. Everyone gets full refunds and usually a coupon for their trouble so it’s not like you wasted a bunch of money. The disappointment after the anticipation is real but that’s the risk of trying to get something at a steep discount.
What am I supposed to do with not even half a trampoline?? Do they even check before they ship stuff? 2 boxes of 2 of 2 , like that should have been caught. Now I’m on a rabbit hole of looking at how long this has been going on. There’s a whole Amazon comment dating back over 8 years of people complaining about the same thing.
I have a box 2 of 2 also… Where are all the box 1 of 2’s??? I called Skywalker to inquire about buying box 1 of 2 and it’s $230… I was okay with buying a new trampoline for $99 on sale but can’t purchase one for $230 right now .. ugh… My kids were so disappointed at Easter when I had to tell them of the mistake from Woot/Amazon


