I got these last time looking forward to the adjustable feature, but they just sent the original pillow. No zipper or extra filling. Still seems like a nice pillow, but just a heads up if looking for that feature.
Hi there. These are being obtained from Amazon inventory so we don’t have a lot of information. Here it is on Amazon:
https://www.amazon.com/dp/B072B8QVQX
It definitely should have been the adjustable. Make sure you reach out to customer service.
The link isn’t working. I had already reached out to customer service and they made things right (refund). I hope the people who order it this time get the correct item. I appreciate you reaching out to me @ThunderThighs. Thank You!
PS: I really appreciate how customer service has been really great at resolving issues.
Ooops, fixed the link.
It’s possible that the Amazon warehouse near you has mixed the inventory or someone pulled the wrong thing.