Not sure what can be done about this. The lid is missing the tab that you use to pop the lid off.
It’s not easy getting the lid off without the tab.
Hoping the shipper has extra lids? Maybe a cup at the warehouse got messed up but the lid is ok?
It came in a padded shipping bag, but the piece wasn’t in the bag so it had to have been broken off before being put in the bag.
Please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)