Did anyone else order this and get totally random Supergoop products instead? I placed two separate orders for this product, and just recieved completely different products that were not even part of the sale.
Sometimes the warehouse people mix stuff up. CS will help you out.
Please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)
I did. I was super excited to get the Glowscreen but got a self-tanner instead. I’m worried about reaching out to customer service since I got the wrong size of something a few weeks ago. Before then my only problem with Woot! has been my inability to get a BOC.
Hi there - so sorry to hear this. Please reach out to CS, I’ve alerted them to this issue.
Yup same happened here.