Two for one deals are rare on woot. Getting the correct deal is even rarer. My friends have complained about it in the past, and I just experienced it for myself. I ordered a 2 for one deal on 4 packs of mens fleeced joggers. The order invoice did not mention “a 2 for 1” deal, but the total included both 4 packs, and the cost of one 4 pack subtracted, at the bottom of the invoice. The issue came in shipping, as I only received one four pack of joggers, along with a ten pack of socks I also ordered. Thus mis-shipped, as there should have two four-packs of joggers. So I would love to receive the other 4 pack, and wish someone would look into the ordering system, for rare two for ones. The photo of my delivery was great. And clearly shows a small package that could not fit 8 joggers plus 10 pairs of socks in its compact size. I did contact the mothership, and they said they would forward the info to you, but I havent heard anything. Thank you.
Did you reach out to Woot CS directly?
Hi there. Make sure you reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
No. The Mothership said that i couldnt do that, but that they would forward the info
I didn’t see how to notify CS either. But I will take a look. I dont want to return anything, just would like to receive the missing 4-pack, or receive a credit. Thanks!
Unless you ordered from an Amazon listing where Woot was the seller, I don’t see why Amazon would tell you not to contact Woot.
(Please note: I don’t work for Woot, I just volunteer to help out here on the forums.)
Yourcguess is as good as mine
Looks like a customer service rep helped you yesterday.
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