These are the bestest damn pillows I have used in my life.
Short people have short necks this puts ZERO strain on my neck & 2 wrecked shoulders.
I would highly recommend these
These are quite nice for someone who sleeps on their side.
Or has no neck like me l9l
Aw that stinks, sorry 
Please contact Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48 hours for them to respond.
Browser: Use the Woot! Customer Service form .
Woot! App: Choose Account from the bottom navigation and then support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
Thank You