DOA. Does not charge through mini plug, must use the USB A port only. Useless. Also, the charging status bar does not light up. This is why I use Woot so rarely. This is utter nonfunctional trash and yet they sell it.
Hi there. Sorry for the issue. Make sure you reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
Earbuds randomly connects to phone even though both are in case. Charging case battery does not last long. Cheap but not worth the headache.