These pants run small. I am a 3X, and everything fits me in that size, except these pants. They are not particularly stretchy, and the material is pretty scratchy. Since it runs small, be sure to buy the next size up.
Hi there. Make sure you reach out to Woot! Customer Service.
From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.