I bought these on multiple accounts and you guys keep mailing me individual packs, not full cases!! Anyone else? You’re shipping them USPS Lightweight. How does 3 cases qualify as lightweight…they do not.
Hi there. These are being pulled and shipped by Amazon. Sometimes their warehouse associates like to break apart multipacks. Drives us nuts.
Reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.