It’s a terrible design. The post is so thick it hurt putting the earrings on. When I tried to take them out, they basically ripped their way out. There’s a small hook at the end of the post that prevents the earring from being taken out easily.
I am getting rid of these, probably Goodwill.
Sorry for the problems. Feel free to reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
I would rather donate them, Woot shouldn’t have to refund me for the bad design of these earrings.