Apple 12.9" iPad Pro 3 (2018)

Deal Chatter Computers
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Apple 12.9" iPad Pro 3 (2018)

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I received a 2nd gen model - which is not the 3rd gen model advertised in the Woot. I am returning it. I am wondering how Woot let it happen?

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I mean, humans were involved. To err is human. Someone could have grabbed from the wrong pile, stocked the item in the wrong pile, etc. Anyway, sorry for the error.

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This is a bait and switch seller. I ordered the iPad Pro 3 as advertised and I too was sent an iPad Pro 2.

IMG_0508
IMG_05084032Ă—3024 2.06 MB

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Just contact CS.

Please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).

Please allow 24-48h for them to respond.

Browser: Use the Woot! Customer Service form.

Woot! App: Choose Account from the bottom navigation and then Support.

Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.

Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.

(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)

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I was in the same situation. I am still waiting for my refund from Woot. I also ordered a second IPad 3 12.9 inch model (refurbished). It was from the same vendor “Limitless USA” and the unit was 3rd gen model, however, it was not in a good shape with a big scratch on one side of the frame so it was returned, too. Woot, please work with quality suppliers.

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What kind of damage do these refurbished unit have? Is screen good? How about the batteries?

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Hi there, the below is a link to the Woot item condition glossary.

(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.).

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Don’t fall for this sale. You’ll receive a refurbished iPad 2 pro. Not an iPad 3 pro

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We’ve sold over 100 with only two reports of the wrong model being shipped.

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I just received the first of 2 orders and it, like others have stated, is a Gen 2.

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Well mine becomes your third report of the wrong item being shipped. I’m waiting for the 2nd of my 2 orders and I hope that does not become your forth report of the wrong item being shipped.

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Also got an iPad Pro 2 :frowning:

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I also got an iPad Pro 2 as well :frowning:

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I had the same thing happen to me, i was told they would replace it for the correct product. Fi gers crossed.

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How did that go? Did you got your $25 We are sorry we messed up? LoL