Are these refurbished by Apple themselves, and do they come with Apple’s 1-year warranty and eligibility for Apple care?
Yes.
Yes.
Yes.
Thank you
I purchased a MacBook Pro with the same factory reconditioned deal last month. The one I received from Woot last month came with a limited warranty from Apple that started before my Woot purchase date. In total, it was only covered for 10.5 months instead of the advertised 1 year warranty.
Woot CS was not able to resolve the issue after 2 weeks of back and forth- YMMV.
It was AppleCare eligible though, so at least that part was accurate.
This is completely normal. You have to call Apple and they will fix the warranty coverage.
I have talked to Apple many times. The purchase date is correctly set to May but they will not extend the limited warranty expiration date to May as Woot is not an authorized reseller- or so they’ve told me 3 different times.
I bought this in Jan of 2022 when it just came out 16gb, 1TB and LOVE IT. I paid $2600 at the time, $1600 for this, even refurb, is such a great deal. its built like a tank and can not say enough good things about it.
This type of talk is trouble! It makes me spend money
Did anyone receive theirs? Any comments?
I received mine yesterday (ordered Sunday afternoon). So it fulfilled pretty quickly and the shipment notification didn’t even go out until the day after it shipped.
Anyway, the machine is brand spankin’ new on mine, had 4 battery cycles. It was down to single digit % when I opened it and it appears that the original purchase/activation date on it was April 19, 2023.
All in all a great deal. This was for the Silver 1TB 14" model.
Yep just got mine, same model I think. 1tb/16gb silver.
16gb gets you the extra cores over the 8gb models. I only had 2 battery cycles on mine, battery was also v low or dead when it arrived. Came with usbc-MagSafe connector for charging which is cool I wasn’t sure what I’d get. Looks new.
364 days left on factory warranty and 61 days I think to add AppleCare.
I’ve used dos and windows since '89 lol so I’ve finally competed the transition to Apple Watch/phone/iPad and now laptop.
Not sure what to test… I did a quick panel check and didn’t see any issues with pixels or anything. Beautiful screen, I usually prefer matte but I’ll stick with this as is for a bit I think. Not sure I care that much about this but man do the speakers sound better than any windows laptop I’ve owned lol.
I responded to another below you, just got my silver 1tb / 16gb as well
I ordered a 14” & a 16” last Friday. Received them on Wednesday.
The 16” shows a full 12mo warranty & eligible for AppleCare. The 14”’s date is 4/19 which means it’s 10ish months of a warranty, but more importantly beyond the period to add AppleCare.
I called Apple, sent a copy of my Woot purchase info. Allegedly they’re working on updating the purchase date and I should be able to get AppleCare but it’s in progress. So, I might be returning the 14”.
Hello
I’ve been trying to get ahold of someone in customer service. I keep trying the callback service but it’s ALWAYS unavailable.
I’ve sent an email and it’s been well over 48 hours now and no one has responded to me… I don’t understand how how customer service is this hard to reach being a amazon company.
Also I logged in with my Amazon account only to find out my user information Is over a decade old. And now because of this I never received a confirmation email or shipping confirmation but I do see my order on the website and my credit card.
Can someone please help me? I bought this MacBook in back in June 26 and I’ve still yet to received my order… tracking says it was left at my front door. I have two front doors and there is nothing….
Hi there. There’s instructions here on how to email to get your account email updated.
Go ahead and reach out using the form again and ask them to email back at a different email address.
Also, check with your neighbors.
I’ve already done this step and resent my message to customer service but still waiting on a response
Please allow them 24-48h to respond.