Is there any standard for how bad the condition of these Scratch & Dent ones might be? If the refurbished unit had been available when I saw it, it would’ve been a no-brainer for me, but Scratch & Dent makes me nervous…
Hi there. Click here for our guide to the various conditions and their definitions.
It varies from unit to unit so hard to describe further. You do have a 30-day return period though if you’re unhappy with it.
Thanks for the information! That is helpful! This one says Grade B but then says Scratch & Dent, which is described on the page to which you linked as Grade C. This appears to be contradictory. Can you please confirm which description is correct for this product?
It’s S&D. We updated our guide to align with the rest of the world and called it Grade C. This sale was cloned from an earlier event before the change. I’ll ask them to update it.
Thank you! I have been really impressed with your customer service. The information you gave helped me make an informed decision. I ended up deciding to buy a 14" new MacBook Pro from this sale instead! I am so excited! Thanks so much for being so helpful and responsive! ![]()
Awwwwwwwww, thanks for the lovely feedback. ![]()

