Phone I was sent is REALLY tore up. I’m surprised this passed QC. For only ~$80 off a certified refurb from Apple this is NOT a good deal. This phone is terrible.
Sorry you’re disappointed. Make sure you reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
I have been waiting for 20 minutes with an estimated 4 minute wait time for a call. This is all around awesome experience so far. Thank you, bot.
To be honest, our phone system kinda sucks. You’ll be better off going with the support form.
I am (very) slowly figuring this out. I am willing to wait.
First bad Woot I have had in 11 years, but this one is bad. Bad bad bad. Sorry for calling you a bot.
This is the longest 4 minutes of my life
@ThunderThighs got someone on the phone. They offered a very fair resolution. Took a while but I’m happy w it. Good work. Thanks
Good to hear.
I’ll see myself out.
