Received mine today. This looks like someone dragged it behind a car for a few miles, this is dreadful. I’ve seen people throw out devices in better condition. I genuinely have no clue how you would scratch a screen this much unintentionally.
The following picture is AFTER cleaning the screen. Every mark you see is actual damage.
Edit: Did not mean to come off as a jerk, I was just a bit genuinely shocked by the screen haha
Ugh. Sorry.
If you haven’t yet, please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS, not Woot.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
Thanks, Just sent them an email since it has a lithium battery!