So is Grade A blemish scratch and dent free and CLEAN?
Hi there. Here’s our guide:
Does this come with a power cord/adapter?
Yes, it’s included.
I saw your description of the different levels for refurbished equipment. For this listing it just says refurbished. Does that mean it’s factory refurbished or something different? I want to know who is refurbished by
Howdy. Were you looking at an Amazon device? We have to use their descriptions for condition for their devices.
For other stuff, this might help you.
Too expensive for a 10year old 128gb old model
You should probably not buy it then.
Grade A should just be called scratch, dent, dinged, binged, bit dirty and rough. Bought the Grade A, expecting it to be refurbished. Internally, it may be but externally is another story. Came bubble wrapped with the cord just thrown in with it, obviously used (think cord is supposed to be white but is now gray because if human oil and dirt). Hinge is probably original hinge, plenty of wobble, the corners, yes all four corners, of the screen bezel are bent inward on the metal portion of the chassis and it’s missing a screw. Wife is a fan of Apple, I am not, and this is just more reason for me not to ever buy an Apple product. I’ve bought refurbished before, plenty of refurbished, and yes, you can typically tell they were used before but they looked “as close to new as you can get without getting new”. This looks like I bought it in a pawn shop. Not impressed.
TL;DR
Don’t buy.
Yeah that’s not right.
Hi there, if you haven’t already done so please reach out to Woot! Customer Service.
From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)
Awful grade “A.” Either this merchant is out to scam you, or the people that are working for them have special needs. Returning mine, w/in 15 seconds of opening the box and finding that whoever “refurbished” this laptop couldn’t even run a wet rag over the keyboard, cable and chassis. Not mentioning that the OS will get stuck every step of the way during deployment. Looking for other options around.
Purchased two of these as Christmas gifts. Not able to set up and test until today and discovered that only one is the 2017 model advertised. The other is a 2011 model. VERY DISAPPOINTED. Have reached out to Woot Customer Service for a refund based on a