Does Woot sells fake items?

1

Hello everyone,
I have brought 3 of La-Mer moisturizing cream for very good prices back in July

I just finished the one that I was using and open the new one from woot.
When I opened the one, it didn’t look right.
I opened other two… same. quality of the product was very bad.
it wasn’t up to La Mer stand condition and quality.

Does woot sells fake items?
and what should I do with these items?

2

Make sure you contact customer service. They’ll have some options for you. Here’s the blurb.

Pleadr reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).

Please allow 24-48h for them to respond.

Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.

Browser: Use the Woot! Customer Service form.

Woot! App: Choose Account from the bottom navigation and then Support.

Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.

(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)

2 Likes
3

I have contacted woot costomer service but they said the return period of 30 days have passed. Not sure what I can do next.