I just received my package and it’s not even close to
What I was supposed to get! These are not long, clean colors! Help, Woot! This is a Christmas present for a preteen and I don’t want to give her these!
Each piece is about 1” long and at least 7 are crumbled. Time to back pedal I guess.
I’m very sorry. Please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.