If there are any Woot staff or moderators reading this, I need help arranging for a UPS pickup of a defective wine cooler that is too large for me to return to a UPS store.
I have the Woot UPS mailing label, but UPS says the postage on this label does not include a free UPS pickup.
I have asked for a UPS pickup any day in the am or early afternoon (except Tuesdays) in three different email messages, and yet they still keep asking me for a preferred day and time?
If anyone can help, I would be very grateful. Thank you!
Hi there. Reach out to Woot! Customer Service and they can help you out.
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
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