Is this TV “certified refurbished”? Can’t seem to get an Assurion insurance plan added for this TV on Woot, so am leary if it is only just “refurbished” only. Would purchase if this could be confirmed “certified refurbished”.
Hi there. No, this is refurbished by a 3rd party. It is eligible for the Asurion warranty. You purchase the plan on Amazon.
Sometimes the refurnished ones are better than the original new in that problems have been taken care of.
After digging into this further, I found the discussion below on the Asurion chat:
can this plan be purchased for items sold from amazon warehouse (used acceptable)?
Thank you for your question.
This protection plan is only for new products.
We do offer a specific subset of plans for used or renewed products, denoted with the term “USED/REFURB” at the item of their title. However, for television items we do not offer this service. see less
By Asurion Feedback Support Team on May 12, 2019
So this leads me to conclude that refurbished TV’s cannot be covered under Asurion. What do you think?
Yes, I agree. I like the discounted price, and have much success buying refurbished products from a reputable source.
We have an association with Asurion directly to cover our refurbished product. Follow the FAQ link in the features for more information.
Where do I find “features”?
The sale page linked in the first post where you see the price and information about the product.
LG C2 Series OLED Smart TV (Refurbished)
Optional Asurion Protection Plan: To further protect your purchase, you can buy an Asurion protection plan from Amazon here. Review the FAQs for additional information.
Thank you for sharing that info. Upon opening it, I found the same requirements for “certified refurbished”. Please open link below, and under add plan, you will see what I am talking about.
Amazon.com: ASURION: TVs
Refurbished items are covered. Scratch-n-Dent and Open Box items are not.
The info on Amazon is generic and used by multiple companies.
meh! Only a 90 day warranty. Buying a warranty to make it as long as buying a new TV brings the cost close to the new price, so not worth it. Woot needs to give the same warranty as new otherwise the value is not there.
U can go 2 ebay, and trust buydig.com
I would like to purchase this TV. Do you have anything from Asurion clarifying that
“refurbished” is the same as “certified refurbished”? Otherwise, I do not have any guarantee that they will insure the product by simply being sold as “refurbished” only. If you don’t have a guarantee, do you know of any way I can contact Asurion to ask them that question directly? If not, do you have a way to confirm that with them?
I do not but we’ve been selling these for almost a year now.
The FAQ does state:
Eligible products will have a link in the Warranty section that will take you to Amazon.com to purchase the protection plan. Plans are provided by Asurion and must be purchased via the link and paid for on Amazon.com
Also, there’s this:
Who should I contact if I have questions about my protection plan?
If you have any questions about protection plan, including coverage duration, service fees, etc. please refer to below sections on this page and Terms and Conditions of your plan. You may also reach out to Asurion via the contact seller button
Yes, the only way you can " reach out to Asurion via the contact seller button" is if you have already purchased the TV, not before the purchase, so there is no way of knowing before the purchase if they will honor just “refurbished” status.
Just got my 42” model a couple days ago, and got it set up last night.
Generic, almost unmarked box, with lots of air cushioning for the corners. Thank goodness that nothing pierced the box deeply otherwise, because the front and back of the screen had minimal protection beyond a light plastic/foam bag. None of the typical styrofoam or cardboard support blocks to prevent compression. But it got here safely.
Other than the Sharpie lines to cross off the serial (still readable, and viewable in the menu), and the system indicator in service that shows a total of 62 hours of usage, this thing looked BRAND NEW! Standard accessories were all there - tabletop feet, screws for those feet, remote. I ran through the basic setup and a few test scenes to check color, motion, potential issues with image retention, dead/stuck pixels. This screen played like a champ, and behaved like I would expect from an OLED - great.
I still got the Asurion warranty, and will report if there is any difficulty registering my TV. This was a very difficult purchase for me, given how I tried to order a LG CX model through Woot about a year and a half ago, with disastrous results (looked like one of those curved TVs that were more common back around 2016, which it was NOT meant to be - And nightmares with CEVA Logistics)…
However, my overall Woot history has been good, so I tried this one, and it seems to have worked out quite well. Glad to report that this one looks like a winner
In the description it says this is a “LG C2 Series OLED evo Gallery Edition” but its not a Gallery Edition correct? The model # of these are C2 and if it was a Gallery Edition it would be G2.
Hi there. Sorry for the confusion. It’s not the G2 “Gallery Edition” but it does have a “Gallery Mode” similar to the G2.
Ours is the C2. We’ll remove the gallery edition references so it’s clearer.
Good catch. My TV arrived as the expected C2 model - Not a gallery edition G series.
Technically, it shares the evo panel tech with the G1 (got one of those on sale for my father). But it is not the same gallery style body as the G1 or G2 - Just similar picture quality across all, with the G2 receiving a brightness boost, courtesy of an added heat sink layer and tuning.
The C2 does have a slightly different body than previous C-series OLED models like the CX or C1, in that it is much lighter, with more recycled materials, but improved design to prevent the chance of twisting and damaging the panel while lifting/moving it. Much lighter for the same screen size than previous gens, but well built - Also easier to mount to a VESA wall mount or otherwise.
As an owner of a couple OLEDs, I was thrilled to get one of these to use with my desktop PC. Even more thrilled that it came it great condition, and quickly.