I was charged twice. Amazon said to contact you about this issue. Order #
[Vmod edit: removed order number]
These are absolutely HUGE! I ordered based on the product description and they are almost 3 sizes too big for my husband. The only thing “slim” about them is the way the leg tapers at the bottom.
Don’t know if the package we got is defective/mis-sized or what, but they are unwearable.
This is the forums, not customer service. Please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)
Let CS know, they’ll have some options for you.
Yes, this is the forums…where people come to note positives and negatives/defects in any listed item.
The above review has informed my purchase decision here.
She was responding to the person about the double charge. The forums aren’t customer service. Her response was spot on.
I disagree.
The comment was far more informative than CS related. That I got sufficient information from it to make a purchase decision proves my point.