Has anyone else received their XBox/PC/Switch Black controller and found that it doesn’t connect to the XBox? When plugged in right out of the box, the controller just blinks. I opened the Accessories app and the XBox didn’t recognize the device.
More context:
I bought 2 of the same controller and they both do not connect.
I think there was an error in the listing, because I’m not aware of a controller being both Switch and Xbox compatible, I’m pretty sure they are locked to one console and then also work on PC. So i think you have a Switch/PC and not an Xbox/Switch/PC, because I mean why even have a variant of the same model that only features 2 compatible devices instead of all 3. Might want to contact customer support on getting a replacement or something
Hi there. As was already mentioned, it might be a good idea to contact Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
(Please note: I don’t work for Woot, I just volunteer to help out here on the forums.)