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I’ve been trying to return my Powerbeats - they’re defective and the left ear stopped working. I haven’t heard back from customer service for several days (over a week now) regarding return label / instructions. Is there some magic I need to do in order to get a response?
Hi there. Looks like you made a self-service return on 12/2. The return label comes from UPS.
Make sure you check spam/junk folders.
Okay - I just found it. Thank you for the help!
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