These things don’t work well for long new, so I am leery of a refurb. Tempting, but so many troubling reviews. No mention if a factory refurb or an Amazon refurb?
Hi there. It’s neither. It’s 3rd party refurbished.
Click here for our guide to the various conditions and their definitions.
Is this covered by the Asurion multiprotection plan through Amazon?
Sure, if you buy the plan.
(Please note: I don’t work for Woot, I just volunteer to help out here on the forums.)
I already have the plan
I would think so but probably best to check with Asurion directly. And if you get a rep that says they don’t cover things from Woot at all, ask for another rep.
Got here 6 days late and beat to hell. Several dents, scratches and scrapes. Its like they threw it around in a warehouse, not one side panel was spared. I have to return this. not even going to try it. its a food item, i dont trust it. Embarrassing to even have it on a countertop. At least label it scratch and dent.
Ugh. Sorry. Please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48 for them to respond.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
I rolled the dice and ordered one on 9/29. It hasn’t even shipped yet. This isn’t reassuring. Fingers crossed that it’s not scratched and dented or they’ll be getting another one back.