Order has been in preparing for shipping and shipping now for 4-5 days? What’s going on
You’ll want to ask Customer Service about that. Here’s how to contact them.
Please allow 24-48 hours for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)
I’ve sent emails to them and it’s been longer than 48 hours without a reply
Hi there, Customer service will reply to the email listed on your Woot account so you’ll want to check there if it’s different from your Amazon account. Response time is typically 24-48 hours and you’ll want to check your spam & junk folders.
You may want to add info@woot.com to your contacts in your email program.
Multiple emails may result in them all being marked as duplicates.
(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)
Wow what a robotic garbage response!!! I’ve sent you emails multiple and it’s been more than 48 hours…do not waste my time with robotic shit.
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Dude, I don’t work here.
Since you sent multiple emails, you probably mucked up the system.
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Hello. You ordered on 7/27 so it’s been two full business days. It’s shipping out of own little warehouse so give it some time. We have a small staff of hard working peeps. If you look at your order history, you’ll see the estimated arrival date that was shown when you ordered.
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