A little sadden by the condition of the button I received. But I guess after digging out the Woot’s official explanation of Refurbished (aka Grade B) it’s just like the description “may show some minor wear from previous use”. I kinda wish there’s a link to the condition explanation forum post right on the condition popup window when you hover on it.
If you’re unhappy with it, you have a 30-day return window. Just reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.