Return label & Invalid email on file

Information Desk
1

Hi Woot stuff, I no longer have access to the email address on file and I have been logging in via Amazon, when I create returns, I can’t receive the return label.

I have sent 2 contact us email from the site, but haven’t heard anything back for 2 days.

Please help.

Thank you

2

Hello. Our CS tool only allows replies to the email address on your woot account.

Have you emailed customer service to request assistance with updating your email address in the last month or so?

3

couple days ago. What do I do now?

4

Thanks. I’ll send a note to CS.

1 Like
5

Hello. Your email is updated. To complete the change:

  1. Go to www.woot.com

  2. Choose Sign In from the menu (avatar)

  3. Choose Log in with Woot

  4. Choose Password assistance

  5. Enter your new email, followed by Continue.

This will send you an email to set a new password.

1 Like
6

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