Can someone please god help me figure out how to return an item and find my missing item??
To return an item:
- From Purchase History, click “I Need Help” next to the order which you want to return.
- Select “I wanna cancel or return some stuff”.
- Select “I want to return the items I ordered”.
- Confirm that the item on your screen is what you want to return, by pressing “Continue”.
- In the second message of the subsequent monkey chat, you should see this text:
And hey, if your order was placed within the last 30 days, the item price is $20 or more, and it arrived damaged, defective, or missing accessories, you can do a self-service return by clicking here.
Press the word “Here”.
Alternatively, you could contact customer support, especially seeing as how you apparently have another concern:
From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.
(Please note: I don’t work for Woot, I just volunteer to help out here on the forums.)
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How can I return multiple items in one order if they were all shipped to me separately?
I would suggest contacting Woot’s Customer Service asking them directly.
From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
(Please note: I don’t work for Woot, I just volunteer to help out here on the forums.)