Does this phone have 5G? Having a hard time cross referencing the listing and Samsung website for info
Hi there. This isn’t 5G. We’ll call it out in the title if it is.
Any reviews on quality and condition of phone? Anyone out there? worth a buy?
What is return policy is amazon prime member? Defective free returns?
Hi there, the below is a link to the Woot item condition glossary.
(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)
I purchased one, no issues at all, works well. Some wear on the corners, but nothing other than cosmetic issues.
Samsung Galaxy Note 20 5G (Scratch & Dent)
$319.99–$324.99 at a glance this looks like your least expensive Note w/5G
Ordered one of these Monday to replace my aging Pixel 2XL, arrived today (Wednesday)(GREAT SHIPPING TIME GUYS!!!). Condition is okay, few dents/scratches along edge of device, but screen looks good, and if you’re putting it in a case, won’t even notice it.
I am, however, noticing a few problems. First, it’s listed as “FULLY UNLOCKED”, yet the splash screen on bootup, as well as a bunch of installed apps indicate this is a VERIZON phone. Is there any way to actually remove the pre-installed verizon apps, and possibly change the bootloader? Also, I tried several times to get it to initialize the S-Pen, but it keeps failing.
Update : I went to charge this on a wireless charger, it wouldn’t charge. Thought maybe it was the case, so took it out and put it directly on charger, still won’t charge, so I’m thinking the charging coil isn’t working either.
Hi there. It’s starting to sound like a dud. Please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
I did, they sent a replacement. Fast shipping again, took 2 days. This one the wireless charging and S-pen are working, but the screen is really scratched up, and it still has all the Verizon stuff. Guess I can’t win. Here’s a pic of the screen, it’s really bad.
For comparison, here’s the original one I got :
Sorry about the scratches. It is a Scratch-n-Dent item. You might try a screen protector. Or if you’re unhappy with it, you can return it.
Put the 2 phones together, and everything works and looks great 
What is the return policy? Restocking fee? Anyone know, don’t think my previous Q was answered.
Is it really noticeable with the screen on? Does it effect using the screen or s pen? Did it come with Qi charging? Thanks
WOOT!'S HOLIDAY RETURN POLICY - Items purchased from Woot between 10/11/2022 and 12/25/2022 may be returned by contacting Woot! customer service by 1/31/2023 for a FULL REFUND. There are some restrictions, which are here.
(Please note: I don’t work for Woot, I just volunteer to help out here on the forums.)
It depend on what’s on the screen and the ambient light/angle that you hold the phone at. It’s useable, and everything seems to be working, which is a step up from the first one they sent.