Samsung Galaxy Note 20 Ultra 5G - Unlocked (Refurbished)

Samsung Galaxy Note 20 Ultra 5G - Unlocked (Refurbished)

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Can any staff or reps post the grading schedule for phones that are refurbished/renewed. I seen it before but cannot find it on the site. There was a grading that had list of refurbished, renewed, grade A, etc.) If anyone knows it would be greatly appreciated.

Hi there. Click here for our guide to the various conditions and their definitions.

Thanks!! @ThunderThighs

What is the return policy regarding refurbished cell phone purchase? Is there a restocking fee? how can i see/know the prepaid cost of a return shipping that will be deducted?

(eg, if it is a regret purchase and want to just return/refund) vs. a damaged/defective item.

All I see is this:

What is Woot’s return policy?
You may return most purchases within 30 days of delivery for a full refund. Some orders qualify for a Fast Refund. If your order qualifies, then Woot will process the refund one business day after you drop off the package with the carrier. If your order doesn’t qualify, we will process your refund within 3-5 business days after the package arrives to our warehouse. If the item being returned is not damaged or defective, we’ll deduct the prepaid cost of return shipping from the refund.
https://www.woot.com/faq?ref=w_ngf_rp#what-is-woots-return-policy

Hello. As long as you don’t abuse our generosity, we provide a pre-paid label and no restocking free.