Disappointed to get a used one - listing clearly said item was supposed to be new. Sent it right back to woot. Whoever sent back before me made no attempt to clean - dirt in tires - scuff marks on frame - parts all over - a real mess.
I’m very sorry about the condition. Please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.