Still waiting for a recall and apology.
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I don’t understand why Woot isn’t listening, tshirts is what brought me to Woot, not frying pans. 
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If you like fryin pans, whoa boy do I have a store you may wish to visit
Aside: I’m curious as to why searching for spatula city puts this as a top 5 selection
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You included “city” in the search. And that is Samantha from Sex And The City.
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Ah, thanks. Didn’t know that, and there was nothing else sex and the city. Lots of soccer (man city) and 2 of the seemingly much less popular uhf bit for spatula city, but just that one of her.
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As a follow-up, I reported this to WOOT and got a refund on all shirts I had bought within the refund policy date. Honestly, I would rather them keep the money and fix their shirts. I’ll keep buying, cause I’m a sucker like that and hate looking for shirts that fit how I want them to. But any I start to see fade fast I’ll be using the refund process again.
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We are listening and we pass the information on. Our shirt product is by Merch by Amazon. Of the gazillion shirts that are printed, there’s a small percentage that may have an issue. It’s often due to not knowing that the printer or dryer needs servicing, ink issues, etc. But it is a small percentage.
If you have an issue, reach out to customer service within 90 days.
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So you’re saying switching to the Amazon supplier is what caused the quality drop?
Edit: I’m a salty dingdong; @ThunderThighs I’m sorry for being a pain, I know you’re not responsible for this silliness and I shouldn’t be grumpy at you.
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FWIW, it’s not a recent switch. The division that was turned into Amazon Merch has been handling the printing for over the past decade.
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I love woot shirts bc the prints are so cute and clever but I think CS might think I’m abusing the policy if I were to keep requesting the refunds for all the shirts I buy, since most (and I’m talking like, 80-90% of them in the last two years) have fading issues. Also, for the record I haven’t really requested many bc I am afraid of being flagged as a frequent returner and have only really requested for the shirts I really, really like and am most upset about.
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Nope. I don’t see that anywhere in what I posted.
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I have multiple issues with ones I purchased but didn’t even look through them until way after 90days.
Bought 42 I think it was all at same time and at least five mostly to completely peeled when I actually washed them - like over a year after purchase.
Most still have not washed are in storage somewhere and I have not worn any of them.
Still waiting recall.
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This is exactly it. I guess Amazon doesn’t care because we’re all Woot t-shirt junkies 
TL;DR Wash shirts inside out and hang dry only to avoid peeling images
To all the wooters out there as someone who has printed thousands of shirts. A lot of factors can cause a short to peel. All of the images are of DTG shirts. The DTG white underbase does not like to be put in a dryer. We would always tell customers to hang dry their shirts. Unfortunately, most clients are accustom to screen print which never had this problem.
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Thank you for the expert explanation about Direct to Garment (DTG) vs. Screen Printing.
Led me to this article and wonder if the durability issue is enough to make professionals doing limited or smaller runs reconsider. It also seems DTG is not necessarily cheaper.
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Sure. And then I’ll head off to work like:
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I don’t believe this is a small percentage. It happens to every single shirt that I buy now. Just like one of the posters, I don’t go to try and get a refund for every single shirt I buy. All of my original Woot! shirts that haven’t worn out completely still have a perfect image on them. Every single new one the graphic crumbles and fades after about 6 months of wearing and washing or less.
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